Service status

Service updates and support when it matters

Understand how availability questions, planned work, incidents and security reports are handled and where to contact Clientlly.

Live check

Checking Clientlly…

This check runs when the page loads. It confirms the service answers; it is not an incident history.

How to read this page

What this page shows, and what it doesn't

A live check, right now: When you open this page, your browser asks Clientlly whether the app is answering and shows the result and response time. It reflects this moment, from your connection.
No uptime history yet: This page doesn't show past uptime or an incident timeline yet. We'd rather show nothing than figures we can't back with measurements.
Incidents and maintenance: If an incident or planned work affects your organisation, we tell you through your support channel and keep you updated until it's resolved.

When something goes wrong

01 · Report
Service availability
Report unexpected access, performance or workflow interruptions so we can assess the affected service.
02 · Respond
Incident response
Reported incidents are reviewed, prioritised and followed through until the affected service is stabilised.
03 · Update
Customer notifications
Affected customers receive relevant progress and resolution updates through their agreed support channel.

Work expected to affect availability is communicated to affected customers through the appropriate channel.

Use the contact page for account access, product behaviour, migration and configuration questions.

Send suspected vulnerabilities or security concerns directly to Clientlly for responsible review.

Include your organisation name, what you were doing and when it started — it helps us assess the affected service faster.